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Average Rating:

1.31 / 518 votes / 64 reviews
3222, Trolley Sq, Wilmington, DE, 19806
United States

Phone number: (302) 703-3222

Category: Beauty Supplies and Equipment

Customer Service Number:
(302) 703-3222
Company Address
3222, Trolley Sq
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with ROSSI Nails, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — ROSSI Nails

27 Jul, 2020

Refuse to refund


So I ordered my product back in March it took over 6 weeks to get the product by then I didnt need it anymore. So I sent back the product and in June a little after I received it. Here it is July almost August and I still havent received my refund. They continue to give me... Read more➤
Can not speak with anyone and paid 15. 00 to return the kit unopened and have not been able to obtain a credit on my VISA card. Poor customer service! Not someone I would recommend. User’s recommendation: Do not buy.
I placed an order on May 12th and have yet to receive it. They supposedly sent out a new package bit it has been 12 days since the tracking label was created and yet again nothing. I’ve reached out and they keep telling me to be patient it is on it’s way. I am having a hard... Read more➤
I ordered an item to remove UV Gel from my nails during the Covid-19 Pandemic because my nail salon was closed. For over a month I waited for this purchase and never received it. By now I have filed or picked off all the gel myself so I no longer need the item and I asked for... Read more➤
My second review!!! First review was somehow marked resolved by someone other than me. So be aware that they monitor this website and may do this to you. User’s recommendation: Don’t buy from Rossi Nails.
Rossi Nails wouldnt provide a delivery date for order that was 8 weeks overdue (USPS website indicates as of today its still awaiting receipt of the shipment). Their response: sorry and keep waiting. Theyre scammers! Buyer beware!! User’s recommendation: Don’t buy! They’ll take your money.
Ordered products 4.8, weeks later advised I would have my orders by 5.21 or they would issue a full refund and I could keep the product. Still no delivery! According to USPS the shipping label had wrong city and zip. Wont be forwarded or returned due to being shipped 3rd class mail. Rossi refused to issue refund... Read more➤
I placed an order on April 4th and my order supposedly shipped on April 7th. Its now May 26th and I still have not received my order. Ive been promised in writing, on 2 separate occasions that my order was on the way. The tracking info is nonexistent and cannot track my order. 7 weeks later, I... Read more➤
I wish I would have thought to check out these reviews. This company is horrible and I’m tired of the emails about buying something else. I will NEVER buy anything else from here. I have been waiting a month and still haven’t received my order. The tracking hasn’t updated since they sent it to me last week.... Read more➤
20 May, 2020

Have waited to long!!!

I placed a order with your company April 1 2020 you took the money out of my checking account and it is now May 20 2020 and still no product I have been very patient up until this point but now this is Ridiculous I only live in NJ not China! I would appreciate a full refund... Read more➤
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