Can’t get into app to play Roblox. My husband had reported some fraudulent charges to credit card company and you must have shut down my acct. My account is is AUBREEC0RE
They keep blocking or banning my son for the dumbest stuff. I’ve had enough and want to cancel my subscription but can’t cause he’s banned.
I would like to change my childs Roblox birthday she just previously had a conversation with a person asking for her phone number if you could change her Roblox birthday that would be greatly appreciated
Bought $25 card twice from target, first time it says someone already used the card, 2nd time, showed only $5 balance. I instructed my kids not to ever waste my money on rob lox, it was my daughters birthday Your product is horrible, customer service is worse than that
I got a warning that my password was leaked so I changed it without know 2 step verification was on, we checked the email address that the code was sent to and it was not there we tried again and it still was not there, we know the email address , we need the code, yet anytime...
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Unsatisfactory quality of services, termination of contract
In June 2020, Pty. Optus entered into an agreement on subscribing to the economic package Helio VTV - television channels. Installation location Melbourne center. It was not possible to watch TV because it twitched, slowed down, at times it didn't show at all, the quality was completely missed! We decided to give up. In October 2020, we performed all actions to terminate the agreement at the Melbourne Mall Optus customer service center. Until the end of 2020, we paid a subscription fee for television that we do not use. When I called a customer service specialist and asked, they said it needed to pay the subscription fee by the end of the year, it's like a penalty. I agreed because I understand that there must be a penalty for something. But upon receipt of the current invoice at the end of January 2019,I found that I was also fined € 54 plus VAT. Why if I pay a subscription fee for a service I didn't receive by the end of the year! It turns out that regardless of when the contract is terminated you have to pay "n" months subscription fee and then you still have to pay the penalty. Isn't that greasy? But I could pay the penalty right and everything! But no, it is not so easy to fire a customer. Be careful before concluding agreements with Pty. Optus! Then you want to get rid of it and you won't! Sincerely,
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