Complaints & Reviews — Rituals Cosmetics

On breach of Latvenergo contract

I will face incompetence of Latvenergo employees. I sold my real estate and wanted to terminate the contract for Elektrum Economic. I had to wait for about 10 minutes to call Customer Service. while I was connected, the "broken" American language with incomprehensible expressions (direct translation from foreign) was explained in a long and formal way about what I should do. When I got to the penalties, the operator Alexander Petrov began to embarrass me with a sane tone and say that I had approved the contract in January, but I did not know and started to teach me. But to my question whether there are alternatives did not respond and began to expand in space with "their own wisdom".and with the intonation of buying I tell you what I haven't done. I hung up and called again. then the handset was picked up by Yevenia and politely started telling me about alternatives, but again the same foreign accent that "turns the ear" and the way of expression is foreign. And on every one of my questions he said "wait until" and disappeared for 5-7 minutes. In total, the conversation with Latvenego customer service lasted 45 minutes to find out one question. CHANGE SUPPLIERS FOR ELECTRICITY AS THE LESS THAT THEY RISE THE TARIFF, BETWEEN CONTRACTUALS APPEAR, AND INCOMPETENCE GROWS IN THE HEIGHT OF THE ADVISORY CONSULTANTS.