I recently called the company to prevent them from automatically charging me for a renewal. I already paid for a year that I did not want or need. I tried to reach my account manager in 2020 to stop the renewal and never heard back from him. I called after my card was charged too, and never...
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I just spent 1:45 mins on the phone, they wanted me to pay >$3,500 cancelation fee because I am canceled 5 weeks after my “Contract Renewed”. I pointed out that they are not providing my any service. I no longer have a phone number with them, no access to an account. They can’t charge me for services...
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2.5 hours thus far trying to get my card info updated. Horrible communication (ironic for a telecom company). They insist the card is invalid, but the bank verifies it is active, and in fact they posted two 15 cent payments. I am literally wasting 2.5 hours of my time trying to deal with this, and I am...
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Tried to cancel the account only to find out the account automatically renews for a full year. Tried to cancel one of the phone numbers associated with the account. RingCentral refused to cancel my account and was told I had to keep paying for another year. I asked them why wasn’t I told that my account was...
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Update by user May 31, 2021 To date RingCentral continues to try to charge my credit card, however, my bank put a block on their ability to do so. Every ten days, RingCentral continues to send me emails requesting that I update my credit card information. I do have an open Case File with…
Fraud
At the beginning of the summer, I sent an application for translation services, and I received a reply from them at the end of July as to whether I was still interested. Since I was out of work at the time, I agreed. From the end of July to September, I did several large-scale translations, for which I had to receive over 600 AUD. I have sent invoices to the accounting officer and also received from her in return the acts I have signed. But so far I haven't seen a single cent. They do not answer my questions about payment. At the moment, I have given them a deadline of 26. 10. 2020 to pay my bill if I do not pay, I will go to the police and the court. I encourage everyone to watch out for this business.
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