My elderly parents home burned down. We did everything required to pay off the loan with the partial insurance money collected. Every time I called to check status, I was told something different. I had to be on top of this the entire time. They needed a letter from my parents stating insurance money was to payoff...
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My brothers and I posted complaints about this company last week. Apparently the right people got the message. The company contacted us and got us what we needed! So thank you very much
After our mother passed away, we complied with everything the mortgage company required. We have a buyer and a contract on the house- the payoff information which should have been sent two weeks ago has once again been delayed, and now we are being told foreclosure proceedings will begin- it’s like they are delaying purposely in order...
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Worst company to deal with. If losing loved one is bad enough, try dealing with company that gives your *** My grandfather passed, and tried pay off his debt with this horrible company. Wait times are generally 45 minutes to an hour. When you finally get somebody they don’t want to give you any information, making it...
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