More Contact Info

Toll-Free Number:

(888) 726-2728

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 3:30am – 4pm (CDT)

Saturday – Sunday: 10am – 4pm (CDT)

Company Address

Reverb.com LLC

3345 N Lincoln

Chicago,

United States

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Complaints & Reviews — Reverb

16 Jul, 2021

Gibson ES355 B. B. King Lucille 1992 Gloss Black – $2,599 + $135 Shipping

I bought the item, Gibson ES355 B. B. King Lucille 1992 Gloss Black guitar for $2,599 + $135 Shipping.

Music stores

16 Jul, 2021

Lacking customer service

Update by user Jul 16, 2021 Seller agreed with reasons for return Original review posted by user Jul 16, 2021 Complained about lousy customer service Supervisor responded but never followed up even after several more requests for customer service reps incomplete behavior User’s recommendation: Be careful refund policy burdensome and lacks common sense Seller shredded with reason... Read more➤

Music stores

14 Jul, 2021

Sold an item to reverb and I did

Sold an item through reverb and I did not update my banking information. Funds should be rerouted to my new Bank of America account. Please respond with update. Thank you Richard Balseiro

Music stores

14 Jul, 2021

Reverb has not informed Affirm that the item in question was returned!

Reverb has not notified Affirm that the item I bought was returned! Affirm still wants me to pay for something I’ve already returned!

Music stores

7 Jul, 2021

Resolved: Seller cancelled my order and took 10% “holding” fee

Update by user Jul 13, 2021 Company fixed the issue and I have been provided with full refund. I complained that there was no way to contact the company, I was wrong, it was right in front of my face and I got complete satisfaction with my problem very quickly, I highly recommend Reverb.. Update by user... Read more➤

Music stores