After waiting six weeks for delivery, we were notified two days before our delivery date that the item “did not pass inspection”. The item was already at the local delivery company and we had been instructed to expect a phone call to arrange for delivery. Instead we got a call informing us that the item would have...
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On, May 21, 2020, Renegade/Coleman Furniture contracts with Fidelitone Last Mile, Inc, to make their furniture deliveries. While delivering my furniture, some metal on the cart they use cut into my wood floor. I called Renegade’s Aftercare Team and they asked for pictures. I sent the pictures to them, supposedly, they sent them to Fidelitone Last Mile,...
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I Purchased a Bar Set in April 2017, One of the Chairs borke when a friend was getting out of it. Put a claim in with Guardian Protection, they denied my claim stating it was an Accidental breakage and not an Accidental Occurrence. Although the contract states Breakage of wood is covered. When I contacted Renegade all...
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Ordered a couch and chaise on July 9. Was delivered on Aug. 28th with damage on 6 areas. Delivery team took pictures , sent them to customer care and customer care offered to replace the damaged pieces. I was under the impression I ordered and paid for new furniture and i expected to receive new furniture. Today...
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I waited three weeks for delivery of a AsHely bed frame only to be told it wasn’t available from the manufacture. Still waiting for the refund. Poor business.
