Non-professional staff and doctors' attitude
Arriving at Devonport City Hospital on February 3. g. With a referral from a family doctor with severe back and leg pain, as well as partial numbness in the leg area, I was served by a very dissatisfied receptionist. The main dissatisfaction of this employee was that I came to the hospital with a group 3 disability. First, it is not ethical and professional to decide which patient is allowed and who is not allowed to come to the hospital for medical help. Accordingly, Article 2 (2) of the law “prohibits different treatment depending on a person's race, ethnic origin, skin color, gender, age, disability, state of health, religious, political or other beliefs, national or social origin, property or marital or other circumstances. Differential treatment includes direct or indirect discrimination, harassment or instruction to discriminate against a person. ”Stipulates that staff are not entitled to offend a patient for any of the above differences. I was examined by two doctors, Dr. Zborovska and Dr. Armane. None of these doctors showed professional treatment as a doctor during the visit. Dr. Zborovska was asked a specific question: “why is there severe pain in the back, temporarily in the buttocks and in the leg, which is still partially numb for lunch? "Unfortunately, the doctor answers such a specific question and reason for visiting the hospital conditionally, not knowing that there may be a problem with the nerve roots, but they are not going to be checked, so I am sent to only one examination - ct lumbar vertebrae. During the examination, the answer is still not given as to the possible cause of the pain. Next, I am supervised by a neurologist, Dr. Armane, who doesn't listen much, I point out that there is a noticeable muscle thickening in the sitting part, which causes pain. The doctor wanted to prescribe a neurontinbut hearing that I had been taking such drugs for a year changed my attitude and became dissatisfied with the health problems I already had. No further examinations or other solutions were provided, the doctor said to buy a dolmen and go home. On the other hand, the law contains a specific term: “5) Health care service - a service provided by a medical practitioner to a patient within the framework of health care in order to achieve a certain medical goal. 'Which accordingly requires the patient to receive medical treatment until a direct diagnosis has been made, rather than the patient being neglected without a full diagnosis and discharged at home with a recommendation of over-the-counter medicines for daily pain relief. As well as Article 37. Subparagraph (1) provides that a doctor is a medical practitioner who has acquired education which complies with the requirements specified in the Law on Regulated Professions and Recognition of Professional Qualifications and who, directly or indirectly, acts on a person and within the framework of his or her professional activity 1) perform disease prevention, diagnosis, treatment and medical rehabilitation of patients; 2) assess the diseases and the functional limitations caused by them at the level of the body, activity and participation; 3) study the origin of the disease and prevention options. The law also provides for assistance. Article 46 It is the duty of the medical practitioner to provide first and emergency medical care, which was not fulfilled in this situation. In addition, the following article also stipulates the responsibilities of a medical treatment institution: Section 54. (2) medical treatment institutions may be outpatient, where medical services are provided to patients if hospitalization is not required, and inpatient facilities, where emergency medical care, diagnosis and medical treatment are provided to patients who are in permanent care by medical personnel 24 hours a day. to achieve a degree of treatment. These obligations were partially fulfilled by discriminatory treatment of staff. I would like to file a complaint about the unprofessional treatment of me as a patient, as well as the failure to fulfill my direct obligations. / p>
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