More Contact Info

Toll-Free Number:

(866) 472-9226

Customer Service:

Gift Cards

(855) 327-7130

Warranty and Spare Parts Information

(800) 343-5594

Legal:

(513) 765-4321

Other Info

Other Info (opening hours):

Hours:Monday – Friday: 10:00am – 7:00pm

Saturday – Sunday: 9:00am – 7:00pm

Company Address

Luxottica of America Inc.

4000 Luxottica Place

Mason,

United States

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Complaints & Reviews — Ray Ban

18 Aug, 2021

Never had the opportunity to speak to a real person

Never had the opportunity to speak to a real person For a pair of sunglasses that I have a manufacture defect. There is much run around on the recorded messages but you never actually get to speak with someone, I seem to want you to do everything online which will probably take forever to get anything done... Read more ➤

Jewelry and Accessories

15 Aug, 2021

Change address on shipment

I want to include Apartment Number in the Address and i have called regarding the same yesterday and they said it has been updated but i couldn’t see the updated address in the Website for the order address.

Jewelry and Accessories

13 Aug, 2021

I want to change my address on my order

I have missed including Apartment Number. I want include my Apartment number in the address details.

Jewelry and Accessories

10 Aug, 2021

Awaiting a response from Ray Ban

Returned a pair of blue damaged frames and requested a grey frame to replace the blue. Have not heard back from them yet, no phone number to speak to anyone at Ray Ban,

Jewelry and Accessories

10 Aug, 2021

Damaged frames requested a replacement

Returned several days ago have not heard from Ray Ban returned a blue frame requested a grey frame in return, I was told I would receive a 100% credit for a new pair of frames. Would like someone to call me today at 718666**** to discuss this problem. User’s recommendation: Unable to reach anyone on the phone.

Jewelry and Accessories