In February 2022 money was stolen from my card. The amount is small – only $120 but it was still not pleasant. When I called the support service, I was told that it would take 10 days to resolve the issue, the manager assured me that he would deal with the situation. It’s been probably 20 days,...
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This is the worst exactly I have ever had with any financial institution. Costumer service is a joke. Fees are ridiculous. Please do not even think about banking with this company. Save your money under your mattress that would be safer than with this joke of a bank. I had fraudulent charges and they wouldn’t even stop...
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Horrible company, everytime i called customer service to see where my card was they hung up. The Federal Reserve urges you to file a complaint if you think a bank has been unfair or misleading, discriminated against you in lending, or violated a federal consumer protection law or regulation. You can file a complaint online through the...
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Requested a new card because my old one got hacked. Had to call four different people to ask why it wasn’t sent to my address (been three weeks at this point). They wouldn’t give me a direct answer. The people that answers the phone are rude Arabs, not English speaking Americans. They don’t want to listen to...
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I have money on my card I can’t transfer it because of the stupid 6 times and I need gas and food now I have the money so y not let me take my money I work for off whenever I want
