First they charged my credit card without me ever changing to automatic bank draft. Second I didn’t have the funds in my bank account so I overdraft and well I was charged the overdraft fee. Third went in person here in San Benito at the HEB location to fix this issue and supposedly the agent there did...
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Terrible do not use this insurance! They are not honest! I did not authorize my credit card to be used and they took money out of my account anyway and when I asked for refund they would not give me a full refund because they needed to charge some fees! They did not explain what they fees...
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Rick Garcia ran my license and accepted me. Two days later they send paperwork over for me to sign ” saying they forgot to have me sign these” the next day a bill came for the next month. I call and ask why they are sending me a bill already and they say they dropped my insurance...
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Norma Rocio has been the adjuster for a claim I filed against an insured who has Pronto. The lengths that I have gone to have to get in contact with her is ridiculous. I have had to involve Allstate(my insurance) in this claim process to even get her to start moving. I…
I was jacked by them as well I have filed a claim with Texas Dept of Insurance @ 800-252-**** look they up online and file your complaint. Something needs to be done about this Pronto company and how they are conducting business with us policy holders. www.TDI.texas.gov
