More Contact Info

Toll-Free Number:

(800) 775-3926

Customer Service:

(800) 306-3926

(443) 455-6170

Headquarters:

(866) 776-6387

United States

(443) 455-8000

United States

(443) 751-4800

United States

+1 905 803 0998

Canada

+86 108 261 7799

China

+91 124 451 7145

India

+35 342 936 8800

Ireland

+3 531 637 5040

Ireland

+8 136 204 9830

Japan

+6 037 628 2274

Malaysia

+6 037 628 3333

Malaysia

+3 120 723 9630

Netherlands

+8 226 206 1232

South Korea

+9 714 434 5844

United Arab Emirates

+44 161 868 3111

United Kingdom

+44 207 653 9525

United Kingdom

Company Address

Prometric, LLC

1501 S Clinton St Fl 14

Baltimore,

United States

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Complaints & Reviews — Prometric

18 Aug, 2021

I was charged twice for payment to prometric

I paid for my exam and it was entered and withdrawn from my account twice I would like to be reimbursed for one payment. User’s recommendation: Check your account after paying.

Education & Formation 1 Comment

17 Aug, 2021

Exam subject is not updated in the system

Membership No: 100**** Last 4 digit name: KUNH I am a CFE (Certifed Fraud Examiner) student willing to schedule the online exam. I have tried to schedule the online exam through Prometric website. After giving my membership number and last 4 digits of my name, I am unable to find the exam subject Investigation. Appreciated if one... Read more ➤

Education & Formation

17 Aug, 2021

My certificate is six years old do I have to take the class over or can I do a refresher course

My certificate is expired six years old do I have to take the class over or can I just take a refresher course

Education & Formation

16 Aug, 2021

Lapsed CNA

No matter what number I call to get my CNA license reinstated at prometrics I cannot get through it tells me to do it through whoever I’m going to l be working for my license expired 2 weeks ago and I haven’t had an active Nevada CNA license how do I get through to speak to somebody... Read more ➤

Education & Formation

9 Aug, 2021

Saying my confirmation number is not valid

I was in the middle of testing and got disconnected my computer is not working I cannot get to another computer that is proctor compatible. My test is now locked So I need it canceled so that I can test in person with a proctor

Education & Formation