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Average Rating:

1.79 / 387 votes / 48 reviews
3340 Ocean Park Blvd.
Santa Monica
United States

Phone number: +1 800 309 4796

Category: Health and Beauty

Links of Proactiv
Toll-Free Number:
(800) 309-4796
Customer Service:

Subscription Program
(888) 499-8951

Subscription Program
(888) 288-1255
Other Info

+1 800 309 4796 +1 888 414 9372
3340 Ocean Park Blvd.
Santa Monica , California
United States – 90405-3204

Company Address
P.O. Box 2021,
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Proactiv, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Proactiv

Spoke with Jack regarding my issue- have called to request a return label 3 times and no one ever followed up. Jack told me due to their current systems upgrading, they dont have the opportunity to provide but did provide me the address to return and said I would be refunded the shipping costs once my order... Read more➤
I want my money ! I order they keep saying they are working on it I want my product or my hard working money
Our shipment wasnt due until August I had pushed it back and now I just got charged I need to cancel that. I need to cancel everything at the moment User’s recommendation: Absolutely I loved proactive but we don’t need it as of right now.
11 Feb, 2021

No good billing

Keep billing my card and subscription should have been canceled just took my last money for a charge that should have never happened I want my money refunded for the last two withdrawals that was taken off my card I need my money back on my card and please dont send me any more products it has... Read more➤
No ha llegado el paquete y lo cobraron que ha pasado mi dirección es 1259 Randolf Rd Betlehem Pensilvania 18017 User’s recommendation: Si.

Defective Item

Hello, I want to make a complaint. I bought a installment computer at the AuMobile center. Later, it turned out to be a defect - damaged speakers and the computer charged out faster than my old three-year-old, and the charger heats up. I took it to the AuMobile center, wrote an application that I want to exchange for a new computer, which is not a defect. I received an answer after 15 days - good computer. I immediately wrote that I was not satisfied. Because I've bought a new computer - so no defects. I did not receive a reply to this letter, but after 13 days I was called to have my computer repaired. I tried to contact the person who had written me this letter - you can mention twice, I was not called back. But on the same day he wrote that in their opinion, it is reasonable to repair the computer. I am extremely disappointed in both the attitude and the service. I don't keep quiet because I have been a loyal AuMobile customer for about 20 years. Now it turns out that I am hostage to their decisions - I have no say - just paying money and everything. I was not offered any compensation, no computer at the time, not even an apology. But what if it was my only computer and I had to do without it for a month? Besides, not your fault? The result is someone - I have been forced to do without a computer for a month, I have to pay a fee and in the future I will have to use a computer that has already been repaired - so to speak: glad we repaired it at all! Is this normal? Of course, you can refer to all the articles of the law, and so on. , but in my opinion, the company must be able to deal with its suppliers - and if the supplier has supplied defects - then it is no longer a buyer 's problem, but the relationship between the seller and the supplier! And it is up to them to deal with it, not to take me hostage and take responsibility for it! Very, very sad! PS If necessary, I will attach their answers and my e-mail that I sent. Thanks! Sincerely, marika

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