Got their catalog in the mail, and wanted to order a few things I saw. Called the toll-free number in the catalog and got an Indian guy in a call center. Said i got the catalog and wanted to order a few things. The first thing he asked for was credit card info. Specifically the name of...
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I ordered two items on June 23 and paid $17.94 for expedited service so that I would receive the item by July 1. It didn’t arrive band I left for vacation July 1 so I refused delivery. It took about a month to be reimbursed for the items and they refused to reimburse shipping. I called to...
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I placed the order on the website www.potpourri.com, but on the next day I checked my account and it turned out that this scamming company charged me for 5 times. I contacted the customer services and the rep told me to wait. He pressed hold on and I waited about an hour, but no one took the...
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Terrible service
I placed an order wolt, unfortunately the restaurant canceled it for technical reasons. The money was reserved and remained so (as of this writing, it is reserved) and you have to wait 14 days for the bank to cancel it automatically. The most terrible customer support anyone can have is pointing a finger at the bank and acquitting that nothing can be done. Nothing was resolved and will not be resolved by them. I do not recommend using them to anyone, because you may encounter such a problem and then wait for the money to return in a month. Even sadder is the fact that I have placed more than 50 orders, which I think makes me a regular customer, just like they are on their feet. Absolutely nothing tried to help me, I got the same text all the time - "we can't influence anything, here's the cancellation no. Go to the bank" that's all they "help"
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