The General manager from that store was super disrespectful and she thought i didn’t know Spanish when she was talking bad about me to another employee. I been going to that pollo because I leave couple blocks and never had a problem with any of the employee there and today was my first time ever seeing her...
Read more➤
We as a consumer will not ever come to one of your restaurants, how dare you apply for a small business loan that is meant for the truly small businesses like ourselves. We did not get a loan because of big business like you and others like you. I will be passing the word around to our...
Read more➤
i order at this store a lot. 2611 okeechobee blvd w west palm beach fl 33409. And every time i order i have to check my order because the plantains are always burnt. At first i just to go back and ask for i different order of plantains, and they just luck at me with a mean...
Read more➤
I call and your office says yes they accept Apple Pay but when I go to the el Mercado pollo tropical they do not allow it with this pandemia even Publix is accepting it so we dont have to touch money or credit card. Please tell them not to lie to the customers User’s recommendation: Accept Apple...
Read more➤
They are treating everybody at this location and 11500 Kendal dr Like *** horrible service and treating everybody bad User’s recommendation: Never at that location.
Poor service
Terrible service. It is forgivable when you hire a new chef or waitress and sometimes something is not quite as it should be, but it remains unbearable when it happens regularly every time. Orders are mixed and the time you have to wait to bring lunch always reaches more than an hour, where even if the food has to be changed to get what you had ordered, plus another hour " we had already eaten when we brought the food, when it was just prepared and brought to a four- year-old child. who all this time had already effete. of course, these reviews we do not expect it, when there will be a huge change, but management should talk about this with their team. We want to let people know who need to hurry that there will not be the right place to drink coffee so as not to spend more than an hour. I also calculate that it takes a long time.
Read more...
