More Contact Info

Toll-Free Number:

(800) 321-3950

Other Info

Other Info (opening hours):

Bill Pay Address

Credit First, N.A.

P.O. Box 81344

Cleveland, OH 44188

Company Address

Credit First National Association

P.O. Box 81315

Cleveland,

United States

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Complaints & Reviews — Credit First National Association

6 May, 2021

Cold company

Ive called into customer service and I have a pretty good pay history with CFNA and I have a repair that needs to be done on my wife vehicle in which I requested credit line review to be able to Address this issue because this is the vehicle my wife drives with our kids and I wouldnt... Read more➤

Loans

27 Jan, 2021

Poor Business Practice

The refusal of Credit First N. A. to participate in a conference call with Online Bill pay of Prosperity Bank of Athens, Texas to determine the recent payment {January 8, 2021} in the amount of $60 dollars. The payment due date was January 8, 2021. The bank processed the payment in advance of the actual due date... Read more➤

Loans

8 Dec, 2020

Assed late fee when payments are processed on the actual due date

The actual due date is being met, however First Credit is posting it two days later to charge me a late fee. I discussed the matter with a CSR and she reviewed my account and suggested that I send my payments in earlier. I then asked why even have a due date if they do not honor... Read more➤

Loans

23 Oct, 2020

Billing
*SOLVED

I cannot log into my account to pay my bill or see my statement

Loans

25 Aug, 2020

Still waiting for customer service to respond to me waiting on the phone for over an hour.

Waiting for customer service for over an hour poor customer service filled out an application for a firestone credit card User’s recommendation: poor customer service.

Loans