PLEASE AVOID. I CANNOT UNDERSTAND WHY THEY ARE ALLOWED TO TRADE – MULTIPLE OUTSTANDING CCJs. Refer Companies House. My personal experience – Plumbforce came to fix boiler pressure. Left a leaking boiler, which it did not before. Numerous failed engineer visits. The…
I booked 4 appointments and I kid you not they missed all of them without cancelling. They promised me a discount each time, which is the only reason I kept giving them chances. I don’t think this company is actually London based and may use sub contractors, just…
Arranged to have plumbforce clear a drain. The woman on the phone was friendly however there is something sinister about the way the company operates, very dishonest. Supposedly on their site drain clearing is £70 plus VAT. They insist on taking card details before they have even got to the job. On the day they claimed it...
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Called Plumbforcedirect early yesterday morning for problem with Combi boiler (like a lot of people I the country) offered to me a slot between 4 and 6 which I accepted and the price was £85 (discount). Didn’t tell me VAT would be added so cost £96. Boiler not working again this morning and when I phoned was...
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We had an issue with our Worcester boiler in December- it wasn’t starting. The guy came, he didn’t even take off the cover and look into the boiler. Just listened to the sound and quoted a whole bunch of stuff that needed to be fixed and replaced which would cost us well over £800. I was very...
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Terrible non-communication, lost shipment
The shipment was delivered on January 20 without prior call. Three times we were promised to bring the shipment without telling what time and we sat and waited all day. We have tried to call many times, but it is not possible to call any Itella phone number. We went to the warehouse ourselves, told the warehouse that the shipment was lost.
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