I read in another review that they masquerade behind a friendly reception team. It’s so true. They cNnot do enough for you or reassure you enough over the phone or in the initial quotation. Once you have paid deposit for “materials’ they sting you with incomplete jobs, additional costs and lies. In the end I had lost...
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We called them to repair leak which they said was down to grouting and sealant that needed to be replaced. Once this was done they said the cylinder of the shower needed to be replaced. They failed to show several times and the guy they did send was sloppy and uninterested. Vastly overpriced, and then the money...
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Absolute rip off. Please don’t use them. They cancelled their appt twice on us, then charged as £180 + Vat on what was essentially an hour’s job (no additional parts, just a simple change of waste disposal unit!) Do not use.
My hot water wasn’t working when i run the hot water tap but was working only when i switch the radiator on at the boiler. Called plumbforce direct and expained,plumber came had a look and said the boiler needs a new divertor service which i need to pay so he can order…
DO not go near this company. I am in the process of sueing them. They quote for some work, take the money, dont do the work, then dont respond, hang up, promise they will go back and complete the work, no one turns up, then agree to refund, never do it. Hang up on phone. Absoluate joke....
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Terrible non-communication, lost shipment
The shipment was delivered on January 20 without prior call. Three times we were promised to bring the shipment without telling what time and we sat and waited all day. We have tried to call many times, but it is not possible to call any Itella phone number. We went to the warehouse ourselves, told the warehouse that the shipment was lost.
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