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A simple tap-replacement job took these people a week to complete. On two occasions they were several hours late to their scheduled appointments. They were quick in the beginning to give me an attractive quote, which I confirmed, but when the plumber showed up the…
This company can not be trust, there was showing me how to rip off customer and how more money did work for them 4 week never got payed, they reason was the customer made a complaint and we had to refund
I googled boiler repair and these guys came up near to the top and have a good website promising lots of things they will never fulfil. Long story short their plumber couldn’t fix a basic problem at £100 call out. He tried to come back to remove electric panel (scam diagnostic) at cost to me of £700....
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These people took £550 of my 85 year old grandma for fixing a leaking tap. The tap does not leak but they left the tap totally seized up. The lying woman receptionist promised to get somebody back to fix it, but after 3 months nobody has showed up
had a small kitchen sink blockage problem which cost me only £75+VAT last time with other plumber, but they exaggerated the work and charged me over £300. hope they will be punished.
Terrible non-communication, lost shipment
The shipment was delivered on January 20 without prior call. Three times we were promised to bring the shipment without telling what time and we sat and waited all day. We have tried to call many times, but it is not possible to call any Itella phone number. We went to the warehouse ourselves, told the warehouse that the shipment was lost.
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