I spoke with Zack Spenser on Saturday about the above order. UPS claimed the packaage was left at my door at 10:30 am Friday morning (3/19/2021). However, the package was not there and UPS was giving me the run-a-round about it being lost. Zack Spenser was suppose to have been issuing an order to send a replacement....
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I was told a replacement would be coming but as of 4:30 this afternoon I still have no confirmation/email from your company stating when the diffusers would be sent. Please advise when instructions will be coming.
I really thought pissed was a typo. So I used the site anyway and they were very helpful. The area rugs I ordered did not have a tracking number. Its been a week since I ordered them. I just wanted to know if it shipped or not. I wasnt upset or angry or (pissed)!!! So weird I...
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Out of 3 twice the Order Invoice or Confirmation has been ignored. I called various times..then finally was given an Order number. Where can I find it.? If they dont send an email to me.
I have been trying to return several items for 3 weeks and get no reply from email requesting instructions on where to send returns. I have tried to call the customer support # many, many times. Automated pick up puts me in a queue which eventually HANGS UP or DISCONNECTS ! Or if I push Star as...
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complaint
There was a convocation of African members of the hotel throughout the 3rd floor of the hotel and possibly between the floors. The doors of their rooms to the corridor were open, and communication took several hours. Then, when it was no longer bearable, around At 22:00 we went for a walk to the city center and at the reception pointed to the disturbed peace. Instead of the receptionist Sandra Puka saying that she would ask this question by At 23:00 will be resolved, she said: "what we are indulging in and how we treat him". Then I said I understand why money is charged at check in rather than check out. To which the receptionist replied that worldwide hotels charge a fee for the service check in. Strange though. As I have been to and lived in hotels in at least 20 countries on several occasions during my professional career, this statement seemed absurd to me. My spouse has run public catering companies and a hotel in Old Melbourne for more than 10 years during his professional career. She was also really surprised by this attitude. It was also disturbing that at lunch in the hotel restaurant hall there was a voice of a funeral director from above the room. We wanted to relax but did not succeed. out.
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