From the very 1st bus I got on in Worcester to the one I’m on now in NY has been the absolute WORSE experience in all of my travel life! All 3 bus drivers were so friggen rude, if I could get off this thing now & walk the rest of the 300 miles I would! Everyone...
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waited 3 hours for a bus and nothing arrived. call centre said they’d send a van and didn’t. had to uber at great expense and not reimbursed.
Want to buy a ticket for the 3:15 bus out of Logan at 3:16? You can’t…even when the bus is 30 minutes late. Some drivers can sell tickets for cash…some can’t/won’t. Have a reservation ticket for a specific bus and it’s full? Tough luck. Want to just look at a schedule for trip planning… don’t bother pressing...
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Due to a medical reason I missed the 6:30 PM bus back to DC. I had no idea that I would not be able to use that same ticket for a later bus! Because I was told that I’d have to PAY FOR ANOTHER TICKET, which I refused to do so I used another bus company to...
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There is always a 15-20 minutes wait to talk to someone. Then they give you an opportunity to have them call you back and the DON’T!! Get more operators Peter Pan!
