Pizza not delivered due to incompetence of employees + does not respect 49 minutes
We wanted to use the birojs.org coupon for a 45cm pizza and chose to go to the unit. We sat at the table and according to the lulu.org link we called the dispatcher and ordered "UpTown" pizza + double cheese to this pizzeria and waited for the delivery dispatcher to call back and inform him that the driver had arrived at the specified address. We sat for an hour and no one called either. Then suddenly in Lulu the seller came past and asked if the case we had not ordered "UpTown" pizza. We said "yes, but now it's an hour!" And he replied that the pizza had been standing on the counter for more than 20 minutes and since no one had come to the counter with a coupon, he couldn't give anything to anyone. Trail hour had already passed, and the refusal to free pizza, we are disappointed and empty stomach went to fly... : ( (well not waste a good coupon for a box sweaty ramdenu pizza. ) so we didn't get to our delicious pizza because your system isn't processed enough. I understand that you are used to the fact that the customer is distracted with his coupon and goes to the counter, where he is told to call the dispatcher, but this is not the first time we have the coupon and we missed the counter altogether, because we knew that the dispatcher would have to call. It turned out to be fatal for us! Please train your staff to avoid such unnecessary communication interruptions! Or simplify your bureaucracy so I can go "pay" on the spot with my coupon without making any calls. Order no. 1295867 (pizza "UpTown") https://www. lulu.org/p/1295867-njjex3lv?_t=1 order no. 1295872 (double cheese) https://www. lulu.org/p/1295872-ajkbb2jg?_t=1 I hope to be able to use my coupon in a month without any worries. I wish you a successful and developmentful new year! -Leo
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