Terrible service. Item came broken. Replacement fell on our shoulders to watch for stock to come in, then 4 weeks later replacement order placed, 6 weeks later STILL no product, no follow up and run around from HBay online customer service.
On April 21 I placed the order, and my VISA credit card was charged $136.59 (not a hold but an actual charge). On April 22 I received an email saying the order was cancelled because it was out of stock, and the email stated that my credit card would not be charged. But my credit card was...
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Chapter two. They keep sending me emails saying that they have resolved my issue every time I email them. They do nothing but hit a button and send the same email. Since in one of their emails they said that they COULD NOT REFUND THE TAX(lol) I threatened to contact both the provincial and federal governments. Now,...
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I’m not able to get in touch with someone. Only answering machines. User’s recommendation: Please dont irder stuff with HBC online. Service us terrible. Lost now two times already my money with them.
Ordered a set of sheets on November 22. After not receiving I called costumer service a number of times . After I was being lied, hanged up, more than a couple of times , I asked to get a refund. Didn’t get an email confirmation after one of the supervisors said that I would get it in...
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