Don't use this store! We needed a new stand for our TV and thought Partstore.com would be a good option since they're part of bestbuy. We were wrong. The information we got from their site, was incorrect. We searched our model TV and order the stand and parts that they recommended. When it arrived, it was not...
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I ordered a part for a washing machine, the web site stated the part was in stock…i checked several days later to see if it was shipped…no one would answer their phone..only a recording, they do not respond to emails, I want to cancel this. The part is not in stock according to my online account info…so...
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They confirmed my order, then they even sent me shipping confirmation! Shipping confirmation didn't include a tracking number, which was weird. Two days later they said they're canceling the order because they never actually had what the advertised. And for some bizarre reason, this New York company seems to charge sales tax in every state. I wonder...
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Do not do business with PartStore.com, the worst online store. Info wasn't clear, wrong delivery, poor customer service, refused to exchange or refund. Worst experience of online purchase!!!
