More Contact Info

Toll-Free Number:

(888) 544-7550

Locations Texas:

(817) 853-0099

290 Byron Nelson Blvd. Roanoke, TX

(972) 370-4327

4400 Paige Road The Colony, TX

(972) 675-8888

4550 N Garland Ave. Garland, TX

(817) 853-0050

490 Heritage Pkwy S. Mansfield, TX

(254) 892-0222

900 Lake Shore Drive Waco, TX

Company Address

Hawaiian Falls Waterpark

4400 Paige Road

The Colony,

United States

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Complaints & Reviews — Hawaiian Falls Waterpark

4 Aug, 2021

Inadequacies . Burnt pizza, cold nachos, never got ice cream. Poor service due to staffing shortage

Poor service, burnt pizza cold terrible looking nachos, Untimely service Never received ice cream for the party The birthday boy’s name was not on the cabana. TOO MUCH MONEY WAS SPENT TO HAVE SUBPAR SERVICE

Theme Parks

4 Jun, 2020

Inability to book a cabana online or reach anyone at The Colony

Someone please tell the receptionist, who I know is probably overwhelmed to empty her voice mail at the Colony. Thanks.,Have

Theme Parks

20 Jul, 2019

Called customer

I have a season pass to thousand 19 but I have a medical issue I just want to update it for the 2020 or I can get my money back please call me

Theme Parks

9 Jul, 2019

Filthy!

The park in WACO Texas does not sweep the grounds. When you put your things down you are walking all over other peoples trash from several days ago. I have come to the same spot with my towel and bag and there’s the same hairpin on the ground since they opened. There’s nasty band-aides and wet wadded... Read more➤

Theme Parks

20 Jun, 2019