More Contact Info

Toll-Free Number:

(866) 756-9287

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am – 10:00pm

Saturday: 10:00am – 8:00pm

Company Address

R.J. Reynolds Tobacco Company

P.O. Box 2959

Winston Salem,

United States

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Complaints & Reviews — Pall Mall

18 May, 2021

Prize won but never delivered

I won a $300.00 gift and it has not arrived. It has been well over 3 months. I’ve called customer service at least 4 times and seems I just keep getting the run around. I should not have to chase my winnings, and spend all this time on phones….

Cigarettes and Tobacco

5 May, 2021

2 cartons bad

The last two cartons I bought the Cigarette broke before I got them out of the pack. I spend hard earned money on these cigarettes.

Cigarettes and Tobacco

Most Reviewed

9 May, 2021

"Never received items I ordered I have tried to reach with no results,the money was taken out of my account in about an hr.they scammed me for 70.00 I will be placing an order of return.I order on Apr."