Complaints & Reviews — OYO Rooms

Stolen parcel (courier mail)

Courier mail GLS (General Logistics Systems BVAmsterdam) with a subcontractor in Australia "Itella Logistics SIA" delivers stolen parcels. The courier delivered a package that was taped with the name and symbol of "itella Logistics". As a fool in signing without opening and checking the contents of the package. When you open the package later, it contains only the packing material and the invoice, but the purchased goods are not. When contacting the courier, I would get contact numbers and contact Australian Itella representatives, who will inform me about the situation only the original weight of the package and the fact that it has been damaged and possibly re-glued and that only the sender can solve the problem. The consignment was dispatched from Spain and scanned in Germany,Poland, New Zealand and Australia. At some point, the package has been stolen, because when weighed, there is a significant difference from the original weight of the named package. I strongly encourage you to avoid these companies' courier services.