Paid my bill on 11/25 at O&R Port Jervis NY Drop Box which is usually credited that day or the next business day. It is now 11/30, no response from O&R. Spent over an hour trying to speak someone. As someone from O&R told me a while ago “Try another Utility Company”. That attitude is still there....
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Denison Drive East in saddle river, i have a generator so i have power, my neighbor however does not and they have someone on a respirator, they are supposed to be on emergency repair list, but after 4 days the crew finally came fixed the downed wires but did not connect the power from the main line....
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We have been out of power and one answers everything in my house refrigerator everything is spoiled rotten we need answers people dont want to know and talk to computers on the phone we need answers everything. I was going to pay for all the The food that is lost now?
3 months to get a meter changed still not done
Waiting FOREVER for someone to answer. This is unacceptable! Someone needs to do an investigation into this. If anyone has a contact person to report them to, please comment with that information. This should never happen especially with this type of Company. Absolutely horrible Customer Service at Orange and Rockland Utilities Services. I truly wish they had...
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