More Contact Info

Toll-Free Number:

(800) 566-7252

Customer Service:

Consumer Related Inquiries

(800) 331-3774

(888) 664-1443

Ireland

+353 180 050 9448

+44 800 731 1792

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 9:00am – 6:00pm ( EST)

Company Address

The Procter and Gamble Company

PO Box 504,

Leicester,

United Kingdom

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Complaints & Reviews — Oral B

29 Sep, 2020

Returned a faulty toothbrush in July and have not heard a thing. I have written two letters since then and still no acknowledgement although it was received on 16th July, according to the tracking.

Update by user Oct 29, 2020 Nothing has been resolved Original review posted by user Sep 29, 2020 I returned a faulty toothbrush in July and although Ive written in August and September I have not had one letter of acknowledgement and dont know where it is. According to the tracking it was received on 16th July.

Cosmetics and Personal Care

16 Aug, 2020

Duel Brush Heads sold in stores don’t fit the brushes the store sells

Duel Brush Heads sold in stores don’t fit the brushes the store sells. Last week instead of just buying a new brush as usual I bought three pack of replacement heads got home and what do you know they didn’t work with the Oral-B Complete brush I always buy (about 8$). They are in fact made for... Read more➤

Cosmetics and Personal Care

15 Aug, 2020

$20 Rebate Ripoff

My dentist recommended the OralB GeniusX electric toothbrush to avoid brushing too hard and damaging my gums, plus they had a $20 rebate to help with the $95 purchase. I took them up on that, filled in the required rebate form along with UPC code off the box and original receipt from that purchase. Several weeks later... Read more➤

Cosmetics and Personal Care

17 Jul, 2020

Manufacturing defects in Oral B toothbrushes

I have used these toothbrushes for years, and in fact my dentist also dispenses Oral B toothbrushes to his patients. The last package of three I purchased were defective. Some filaments were longer than others, and two individual filaments actually came out of the toothbrush and got stuck between my molars while brushing on two consecutive days!... Read more➤

Cosmetics and Personal Care

6 Jul, 2020

Complain about Oral B electric toothhbrushess

I emailed to tell Oral B that the electric toothbrushes I bought about 15 or more did not last but about a month or 2 months and they all stopped working and now I have to explain it again? I already explained it before. User’s recommendation: I wi.

Cosmetics and Personal Care