USAA’s roadside assistance 3rd party administrator assigned this company to my request for roadside assistance at 14:33. Kept being told they were “tied” up and would be there in 40 minutes. I was told this multiple time. They apparently have one employee working. By 17:40, I had to abandon my car and get picked up by a...
Read more➤
Called for a lock out at 4:22 pm and after five calls to NJM Roadside assistance finally convinced them to use another service. On Point never called for check in. When I called them Directly for ETA they put me on Terminal hold. I spent 5 hours in a parking lot with all my possessions except a...
Read more➤
Was told they would be here in 45 minutes going on 2 hours now scorching heat no call from them until 2 minutes of arrival which was 1 hour and 15 minutes later than told they would be here. User’s recommendation: Get somebody else and if you have Gerrie Gresham State Farm don’t let them use these...
Read more➤
TERRIBLE, TERRIBLE, TERRIBLE! TERRIBLE! We needed a simple jump star on our car, when the “person” that should help us, called with a lot of attitude, confuse and been really rude TO MY WIFE!!! He ended up the “conversation” by HANGING UP THE PHONE ON HER FACE!!!! User’s recommendation: DO NOT USE THIS GUYS.
As the other reviews state took 2 hours to come. I will never use them again. User’s recommendation: Make sure your insurance company doesn’t use them.
