More Contact Info

Toll-Free Number:

(800) 653-6289

Customer Service:

From outside the US

(614) 744-3908

Navyist Credit Card by Old Navy

(866) 450-5295

Old Navy Credit Card

(877) 222-6868

Old Navy Visa Card

(866) 450-5294

TDD

(800) 449-4253

Other Info

1800 653 6289 (United States)
+1 614 744 3908 (USA & International) +1 866 450 5294 (Old Navy Card) +1 866 450 5295 (Navyist by Old Navy)
6007 Green Pointe Drive
Groveport , Ohio
United States – 43125
Mon7:00 AM – 1:00 AM
Tue7:00 AM – 1:00 AM
Wed7:00 AM – 1:00 AM
Thu7:00 AM – 1:00 AM
Fri7:00 AM – 1:00 AM
Sat7:00 AM – 1:00 AM
Sun7:00 AM – 1:00 AM
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Company Address

Old Navy, LLC

550 Terry A. Francois Blvd.

San Francisco,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Old Navy , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Old Navy

21 Jun, 2021

I needed the bill payment date changed because my payments that I make at the 1st of the month were not going to the correct months payment. I was given to someone who’s name was Chris and he was th

When Cris got on the phone he was very hateful and did not to here the problem. Instead he said we can go ahead and cancel you credit card. That was not what I wanted but at that point I was too upset to argue with him. I did not wish to cancel my card User’s recommendation:... Read more➤

Clothing, Shoes and Acc

19 Jun, 2021

When entering into old navy. Com is very difficult to get all the information about my account very hard

Too hard to manage the credit card account on line from oldnavy.com is too difficult that is all. Also I couldnt make a personal payment on my credit card account on the Wellington store.

Clothing, Shoes and Acc

15 Jun, 2021

Resolved: The absolute worst customer service I’ve ever experienced in my life

Update by user Jun 15, 2021 The shipping company corporate office handled it. Original review posted by user Jun 15, 2021 I purchased a maternity dress for a wedding on 6/5 with 3-5 day shipping. Ive reached out to old navy numerous times to find out where my package is. Ive tried relentlessly to find a solution.... Read more➤

Clothing, Shoes and Acc

15 Jun, 2021

Shipping Service Used

Lasership is currently being used to deliver Old Navy packages and it lo sucks!!!! The shipping status says attempted delivery yet I was home at the time they attempted delivery what a scam!!!

Clothing, Shoes and Acc

15 Jun, 2021