Manager Jay's attitude is disgusting and really uncalled for. I've seen how he talks to the employees there and it's not needed. They are humans too. Also, there's barely any employees to help with customer service. I have to walk around the whole store to find someone to help me. I frequent this store since I live...
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I just received some sweatpants for my son and they came with seaman stains!! I called they said I can return them but since it’s under 20 dollars I had old navy cash thats why.. that I needed to pay for a new pair to be sent. Plus shipping and handling. The man kept interrupting when I...
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I was sent a five dollar rewards coupon, in my Old Navy credit card statement. It had an expiration date, so I attempted to redeem it in advance of that expiration. After wasting the better part of an hour on hold I was finally informed that it was not actually a credit card rewards statement, but rather,...
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My card was charged for Spotify usage by some unknown fraudulent party. I am very surprised how this can possibly even happen when I have strictly used my card for in store purchase only. None of us in my family is a music fan and this charge has been ink going one since Feb. Its so hard...
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Update by user Jul 12, 2021 Company fixed the issue and I have been provided with full refund. Original review posted by user Jul 12, 2021 I ordered over $50 of items from old navy which qualified for free shipping. Then one item was mysteriously shipped separately and a 7.00 shipping fee was added to the order....
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