More Contact Info

Toll-Free Number:

(800) 653-6289

Customer Service:

From outside the US

(614) 744-3908

Navyist Credit Card by Old Navy

(866) 450-5295

Old Navy Credit Card

(877) 222-6868

Old Navy Visa Card

(866) 450-5294

TDD

(800) 449-4253

Other Info

1800 653 6289 (United States)
+1 614 744 3908 (USA & International) +1 866 450 5294 (Old Navy Card) +1 866 450 5295 (Navyist by Old Navy)
6007 Green Pointe Drive
Groveport , Ohio
United States – 43125
Mon7:00 AM – 1:00 AM
Tue7:00 AM – 1:00 AM
Wed7:00 AM – 1:00 AM
Thu7:00 AM – 1:00 AM
Fri7:00 AM – 1:00 AM
Sat7:00 AM – 1:00 AM
Sun7:00 AM – 1:00 AM
Store Locator Show MoreShow Less

Company Address

Old Navy, LLC

550 Terry A. Francois Blvd.

San Francisco,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Old Navy , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Old Navy

25 Feb, 2021

Ag we not can’t comprehend

I just need a copy of my order.. rep had me on the line for 10 min as to where I can get it.. I know that I just need it resent to me. I no longer have it User’s recommendation: Don’t call customer service because they don’t have customer service.

Clothing, Shoes and Acc

25 Feb, 2021

Have not received credit.

No one ever helped me. On hold no one ever came to help. I would like my credit. Wh o asked can I call.

Clothing, Shoes and Acc

23 Feb, 2021

Gift card not working

dear sir or madam i got a gift card for a friend in the us i ordered it from you and paided by credit card on the 1 /2 /2021 she went to use it yesterday and was told that it not working due to the amount it wa snot regs now i have a a order... Read more➤

Clothing, Shoes and Acc

20 Feb, 2021

To see if account is still open

Great customer service. I had my questions answered in a professional courteous manner. Old Navy customer service was great! User’s recommendation: Consider getting an Old Navy card.

Clothing, Shoes and Acc

19 Feb, 2021