Complaints & Reviews — Nouvebelle

terrible service, disgusting attitude

After my mother's death, I signed a contract with Latvenergo and so it was all clear until the final description of the mother's contract came. He was charged with the adjusted payment and for 2019, as I explained, he had spent more than he had been paid. The amount was not small, so first I wanted to find out the exact numbers-how many kwh had been spent too much and which meter creations were used as the basis for this calculation to make sure that doesn't make me embarrassed. As a result, I have been on the customer service lists for a month, but I still haven't received a clear and understandable answer. Replies to your emails in the best case every 2-3 daysother times you have to wait a week. Now there is another problem. The decision is not to settle the settlement and to transfer the creations every month so that everything is transparent. And re, they put the first show on themselves, as they put it, the system is calculated taking into account the average consumption, even when concluding the contract, I was told that no master would come and read the show. Of course, why try, if you can invent a creature out of the blue air and earn money on it! At the end of March, the toll product came to 163 kwh, which I could not consume, living alone and living only in the mornings and late evenings. And how to prove your truth now?! Everything doesn't matter to those employees. I once called the My Client Center to remind you that I have been waiting a week for a response to my email, and after 15 months of waiting, I was notified that my email had been forwarded. the so-called responsible employee. The opposite is simply the case.