1 Jan, 2018 → by ClaimboUser56749
Face Creams

1

I should have done my research also. This morning I checked my account and I had a pending charge for $97.83 and I called my bank to dispute the charge. He said I needed to call the company, but I asked him if he could do a 3 way call for me. He first spoke to the gentleman from Nouvebelle, and then I was allowed to speak, I told him that I didn't order anything in addition to the Free sample, and he told me that because I didn't cancel the follow-up order, within the 14 days, they charged me. I didn't see anything about canceling within 14 days, This is a scam. I told him I would have the bank cancel my credit card, he then offered me a 50% refund and I asked why am I being charge for something I didn't order, that I wanted a full refund. He said that I would need to send back the samples. I asked him, then why did I have to pay shipping and handling and now have to pay to send it back. I again told him I would cancel the credit card, he then went to speak to a supervisor and came back and said that they would cancel both of the accounts and no charges would be deducted and that my funds would be back in my account within 5-7 days. That was the end of the call. All this time the bank clerk was listening and heard what the gentleman from Nouvebelle had said, and he let me know that because the charge was still pending that they would file a fraud claim, and I should get my money back into my account within a couple of days. My suggestion check your accounts and file fraud charges with your bank. I am going to post this everywhere, so people know that it is a SCAM...
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