More Contact Info

Toll-Free Number:

(866) 978-2778

Customer Service:

(909) 620-8877

Other Info

Other Info (opening hours):

Hours: M-F 8:30 AM to 5:30 PM PST

Company Address

Nine Stars Group (USA) Inc.

1775 South Business Parkway

Ontario,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Nine Stars , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Nine Stars

2 Mar, 2021

Works great for a while

The lid quit working and now works intermittently and customer service is not taking calls, the number rings into a blank voice mailbox. User’s recommendation: Don’t waste your money.

Appliances and Electronics

5 Dec, 2020

Inoperative Sensor Trash Can Top

They have responded and are working on shipping me a replacement trash can top under warranty. I appreciate the assistance. Thank You.

Appliances and Electronics

30 Nov, 2020

Resolved: POS Trash Can Lid/Nonexsistant Customer Service

Update by user Jan 23, 2021 Company fixed the issue and I have been provided with product replacement. As you can see, it was like pulling teeth to get this company to act responsibly. In the end they finally did, but with consistent pressure from myself and Pissed Consumer, (thank you). This product was a gift and... Read more➤

Appliances and Electronics

9 Oct, 2020

Bought my ninestar trash can less than 5 months ago and the lid is no longer worker properly

I havent recieved a call back about my trash can lid….it stopped working out the blue and it hasn’t been wet at all

Appliances and Electronics

18 Sep, 2020

Help with my trash can

Malfunction when I recierved it as a gift 3 weeks ago been trying to get ahold of u plenty of ftimee …please Al I want is one t that actually works THANKYOU Stephanie Chavez 626979****

Appliances and Electronics