More Contact Info

Toll-Free Number:

(866) 978-2778

Customer Service:

(909) 620-8877

Other Info

Other Info (opening hours):

Hours: M-F 8:30 AM to 5:30 PM PST

Company Address

Nine Stars Group (USA) Inc.

1775 South Business Parkway

Ontario,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Nine Stars , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Nine Stars

4 Aug, 2021

I haven’t received my merchandise

I never received my order and cannot seem to get customer service on the phone…………………..

Appliances and Electronics

26 Jul, 2021

Lid stopped working

I purchased a DZT-80-35 trash can in November 2019. The lid stopped working and I file a claim in March 2021; clearly still under warranty. Customer Service responded to my email and said lid was out of stock. It’s been 4 months and I still do not have a lid. Every time I contact them, I get... Read more ➤

Appliances and Electronics

15 Jul, 2021

Where is my replacement that I ordered?

Replacement lid ordered I have not received it. Cannot reach anyone at the customer service centernon

Appliances and Electronics

4 Jun, 2021

Broken lid

my lid-35 is broken and can not order a new one because it is sold out and phone number is inactive very mad

Appliances and Electronics

21 Mar, 2021

Failed sensor

Sensor green, batteries fresh and no open/close. The sensor seems to have stopped working. I had to purchase another can this time with a different manufacturer. lasted less than 2 years. I was unsuccessful at reaching customer service after several attempts.

Appliances and Electronics