More Contact Info

Toll-Free Number:

(800) 595-9138

Other Info

Other Info (opening hours):

Mon. – Fri.

9 AM – 9 PM (EST)

Sat. and Sun.

9 AM – 6 PM (EST)

Company Address

New Balance Athletics, Inc.

100 Guest St, Brighton Landing,

Brighton,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with New Balance , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — New Balance

10 Aug, 2021

Soles Coming unglue on New Balance Sneakers

I also purchase my New Balance 608’s two at a time for a discount. I have been wearing them as my work shoes for years. I purchased them because they were the only ones durable tenought to hold up to my work in home repairs. I have had the sole come unglued on the last three pairs.... Read more ➤

Footwear and Clothing

26 Jul, 2021

There is no updates or sms frm company nd this was an international transaction so ppl r trying to fool around I guess

I wanted to know where der is a online store for nb India there’s a lot of Fruad is happening bcz I have paid money nd till now no updates or sms from company nb has to reply for this bcz dey shld keep any eye on wts happening on them I need a refund of my... Read more ➤

Footwear and Clothing

21 Jul, 2021

Let people know how bad their service is

New Balance chat and email have to be the worst on the internet. I am trying to find the right shoe to buy. I just spent an hour on live chat trying to find out the difference between walking and lifestyle shoes. All I get are size charts. I told them a dozen times that this is... Read more ➤

Footwear and Clothing

25 Jun, 2021

Misleading e-mail sent by NEW BALANCE

New Balance would not honor $20 birthday discount sent to me for my birthday. They said there were “exclusions”. No exclusions were mentioned in the e-mail received by me User’s recommendation: buy anoither brand.

Footwear and Clothing

3 Jun, 2021

Bad customer service South African branch

Ordered on line, and paid for a pair of NB 880rev10 from your South African branch. Received a mail later that day that the shoe is no longer in stock and I will be refunded within the next 10 days. No alternatives were offered. NB takes my funds immediately but cannot refund immediately. This I find unacceptable.... Read more ➤

Footwear and Clothing