Please people whatever you do never use Neotel. This is the worst service ever. The try steel money from me every month. The deduct money from my account after my contract has been terminated because of no service. I was emailing and calling them ten times a day for about 8 months. There send me an email...
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Re: complaint / neotel / rudi herbst 1. On the 24th november 2010, I visited neotel cedar square to enquire about various business services. 2. I was referred to rudi herbst of treziscope cc, a channel partner of neotel. I called him and he asked me to email him my requirements, which I duly did on 25th...
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I have moved since I got the neotel service and my new home doesn't have any signal. I phone neotel to try to get them to send someone to come and see if I would have reception if they put up an antenna (I know I would because I tested it with a small ****py antenna and...
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My line speed it is currently for the past 2 weeks around 293kbps I have ordered ‘n 2Mb line. I don’t even get a speed close to 1Mb Can you please urgently look into this because this is much slower than I had with ADSL I cannot even send out emails so slow it is on my...
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I was contacted by neotel within 24 hours and thought my problems were finally over. The main problem lies with administration. I was told that a document is attach to my account which clearly states why I wanted to cancel my connection. Now all of a sudden I must do it again, for the reason stipulated for...
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Poor service
This is not about www. membershop.org but even www. newmood.org, which is the same company. The problem has been caused by the company's inability to successfully ensure the promised return time of the product by calling the operator, the courier has been sent 3 times after the product, but without success. It doesn't matter if the courier company is different, but the customers are newmood consumers. By loudly advertising that the return takes place within 1-3 working days, the customer also invoices with this time. Arrange these things! I will definitely not order anything there again or recommend it to anyone.
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