On July 2nd my son broke down on the freeway and NTB was the closes mechanic. It was a minor leak from the bracket that holds the reservoir tank. The car was starting to overheat and needed the part fixed. My son pointed out what was leaking (part of a bracket) and said he didnt want a...
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I had an appointment at 12:30 with tires purchased at NTB for rotation and balance. It took until closing to get my car back at 6pm. The car rides horrible and has vibration in the front tires. I brought it back and they said it will be 4-5 hours can you leave it… Then the store manager...
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I had a “scheduled appointment” for Saturday June 14th at 11:30am to have my tires purchased at NTB, rotated and balanced. I arrived at 11:15am to check in. At first I was told there no record of me in the system? After producing receipt of purchase, the NTB clerk found that my name had been entered incorrectly....
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So, I had a tire emergency in Anderson, SC. I took my vehicle in for a new tire installation. I dropped the vehicle off for the service. Shortly after, I received a call from the store. My wheels have security.lugs on the rims and they needed the special socket to loosen the lug nuts. I told them...
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I had my Honda Pilot serviced at Honda Tomball and was told I had a bad battery. Since the battery was less than two years old, I went back to the NTB in Tomball (38761) for them to check it and replace if necessary. After waiting for twenty minutes for someone and explaining what I was told...
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MANAGEMENT V
This human management treats its employees like animals. changes sellers that I eat all the time, they don't like everything. never satisfied.cries and employees.
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