Toll-Free Number:

(833) 506-4212

Company Address

30, Waterchase Dr

Rocky Hill,

USA

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Complaints & Reviews — Namco Pools

10 Jul, 2021

STILL Need my skimmer installed

I had my pool replaced, because Namco installed the wrong pool. When they replaced the pool, they didnt bring the new skimmer. ever since the new skimmer was delivered- I have been trying to get them to come out and install it, but Namco will not answer my calls or emails. Next step Lawsuit User’s recommendation: Go... Read more➤

Pools, Spas and Plumbing Supplies

3 Jul, 2021

Because u have a complaint about them giving me no information about my pool that I purchase

I have not received my product been waiting for 1 month already and they dont let me speak to the manager User’s recommendation: Do not buy anything from namco.

Pools, Spas and Plumbing Supplies

17 Jun, 2021

Poor customer service , broken products

So we went to buy a proline sand pump. Was broken since day one kept throwing sand into pool. Only one way to backwash yet they say we backwash wrong. Could not find me in system despite much info. No call backs and when I finally did get someone they were rude and not helpful at all.... Read more➤

Pools, Spas and Plumbing Supplies

7 Jun, 2021

Very bad communication and never told us the truth

We bought our pool in January it was promised the first week of May and We were told when we bought the pool we do not have to make a payment until install and we have made four payments already. We bought it in Salem New Hampshire and they never even Called the subcontracting pool installer and... Read more➤

Pools, Spas and Plumbing Supplies

21 Apr, 2021

Disappointed new NAMCO customer

I purchased a pool March 29, 2021 and still have not received it. I’m a type of person that I always read the reviews before I buy, is a great tool to see if the items are worth paying for. I’m so upset at myself that I didn’t read the Namco reviews. Not only that, but…

Pools, Spas and Plumbing Supplies

Most Reviewed

13 Jul, 2021

"Poor customer service and no documentation"