More Contact Info

Toll-Free Number:

(800) 777-6931

Customer Service:

English

(817) 355-6877

English Cargo and Priority Parcel Service

(800) 227-4622

English Flight Information

(800) 223-5436

English Interline Service

(800) 736-3095

ExpediteTC Help Desk

(888) 733-1866

International

(817) 355-6800

International Cargo and Priority Parcel Service

(817) 355-6878

Spanish Cargo and Priority Parcel Service

(800) 344-4320

Spanish Flight Information

(800) 228-8356

(855) 223-7982

(817) 785-4635

(972) 916-6864

(800) 334-5299

(800) 433-7300

Jobs/ Career:

(800) 228-7878

(817) 355-6712

Company Address

American Airlines, Inc.

P.O. Box 619616; Mail Drop 4418

Dfw Airport,

United States

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Complaints & Reviews — American Airlines Cargo

6 Aug, 2021

Rejected pet

Horrible! My fluffy dog was too big for his kennel! You cant imagine the issues we now have to deal with!!!

Transport

9 Jul, 2021

Shipping a pet

He was as helpful as he could be. It should be made easier to ship pets. He was unable to locate the information I needed but it was not available to him. I was sent to a website due to no phone number could be found so I could talk to a real person. User’s recommendation: Unlikely.

Transport

28 Sep, 2020

Enquiry about my item 0018074****

How to get my item

Transport

16 Jul, 2020

Question about animal cargo from Atlanta to Philly

The lady I talked to today regarding few questions of mine about the animal cargo was amazing. I hope all customer service individuals with American Airline are like her. Many thanks and good luck User’s recommendation: 5 stars.

Transport

5 Mar, 2020

Terrible attitude and rude

I bought two chinchillas online and the seller told us “Make sure the chinchillas are indeed in good condition before you sign”. However yesterday when I pick up, I told the staff there I want to see them before I sign, the lady said “They are alive and I just checked….

Transport