More Contact Info

Customer Service:

+44 330 808 5456

Customer Service:

+44 330 808 5456

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:30am – 4:00pm

Saturday: 8:30am – 2:00pm

Company Address

Hermes Parcelnet Ltd

Capitol House, 1 Capitol Close

Morley,

United Kingdom

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Complaints & Reviews — MyHermes

13 Aug, 2021

Parcel delivered and left on my front doorstep and hadn’t been taken.

I have had an updated and the driver has left my parcel on my front doorstep. Im disgusted I live on an open road , unfortunately someone has taken it . Your driver needs to leave the parcel in a safe place or with a next door neighbour as requested. I would like a refund immediately.

Transportation and Logistics

5 Aug, 2021

NO PICK UP OF PAID PARCELS

Please can you find out why my parcels which i paid to be collected yesterday there are 2 in total from LL18 5FJ to WT59 8TD COOHHA000326**** from LL18 5FJ to SS14 3GN COOHHA000321****

Transportation and Logistics

5 Aug, 2021

We need you to take action Tracking No. T00IHA008759****

Hermes sent a notification that my Next Day parcel couldn’t be delivered. A yellow alert on it saying, “We Need You to Take Action!” Hermes only allow you to contact them by chatbot. The chatbot found my details and told me someone would be in touch. Three days later no one has. Not a good idea to... Read more ➤

Transportation and Logistics

Most Reviewed

6 Aug, 2021

"I cancelled they still took my money"