We had a problem with our first order, which arrived partially de-frosted. When we addressed the customer service with the issue, they instantly offered a full refund and a replacement. I opted for the latter, and our chili arrived properly frozen and properly packaged. While the timing of the first order was great, the second order took...
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Email I sent to “somebody” that may or may not exist… We use Mr Delivery a lot. Or we did. After this past experience I cannot imagine using it ever again, given the level of customer service that I received last week. Our food arrived two hours after we ordered it and it was nasty and inedible....
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I placed an order with the mobile app on Saturday 19 August and paid via direct card deposit. I received notification AFTER debiting the amount, that my order was not approved and that my cash was automatically refunded. I then placed another order thinking the money was transferred back as stipulated only to again have it cancelled...
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I have used this service on and off when I have had no choice and can not leave the office. Mr Delivery’s service continues to decline so I am done with company. Their delivery people do not give a damn and do not provide friendly customer service. It doesn’t matter if I am missing silverware and napkins...
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I have been waiting for a delivery that my order tracking showed that the delivery will be made today on a Tuesday before 17h00 But then at 14h58 the tracker quoted “recipient was not there to take delivery” and i dont understand how as i have been home the entire day and i have not recieved an...
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Low quality service
Hello, I wanted to warn customers about the poor quality of Fontaine Delisnack Melbourne service and attitude towards customers. 01:00) food was ordered to your home in the center of Melbourne, actually after repeated calls with a request for an order, delivery took place only after 3 hours, so around four at night! Besides, one burger was missing from the order, which was promised to be delivered later, but it has not been delivered yet... Beware, very low quality service. I recommend not choosing them if you want to eat fast.
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