More Contact Info

Toll-Free Number:

(888) 480-2432

Customer Service:

Free Mortgage Checkup

(833) 661-0258

(833) 685-2565

(866) 665-2783

Accessibility:

(888) 364-2432

Investors/ Franchasing:

(720) 634-2923

International

(855) 874-2685

Toll-free

Other Info

Other Info (opening hours):

Hours:

Monday – Thursday: 7 a.m. – 8 p.m. (CT)

Friday: 7 a.m. – 7 p.m. (CT)

Saturday: 8 a.m. – 12 p.m. (CT)

OVERNIGHT MAIL

Mr. Cooper

Lake Vista 4

800 State Highway 121 Bypass

Lewisville, TX 75067

NOTICE OF ERROR

PO Box 619098

Dallas, TX 75261-9741

Company Address

Nationstar Mortgage LLC

PO Box 650783

Dallas,

United States

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Complaints & Reviews — Mr Cooper

4 Sep, 2019

Terrible at Communication- Wholesale Side

I am a Broker and I unfortunately had to send a loan to them because of credit issues with my buyer. We have had the worst time getting anyone to respond to us and my buyers are now homeless. We were supposed to close on 8/30 and we resubmitted final conditions over a week ago. They just... Read more➤

Loans

31 Aug, 2019

Word of advice: BEWARE!!!!

This is a bunch of incompetent people I have ever dealt with in my life. After prequalifying me for a mortgage, I was told to go find my home. After going through the process of searching for a home and making an offer and getting an acceptance and putting down a $10k deposit, they come back at... Read more➤

Loans

26 Aug, 2019

Mr Cooper charges fees for mistakes they do

Mr. Cooper does not send out a timely payoff statement to the borrower. Borrower can not pay off the mortgage in time because they will not give the information needed in a timely matter before one maybe late on the payment. They will charge you $25 to EMAIL the payoff information to you. Total unnecessary fees! I... Read more➤

Loans