Mr Cooper




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Mr Cooper

Average Rating:

3.18 / 707 votes / 88 reviews
PO Box 619098, Dallas, Texas, 75261-9741
United States

Phone number: (888) 480-2432
Web: https://www.mrcooper.com

Category: Loans

Toll-Free Number:
(888) 480-2432
Customer Service:

Free Mortgage Checkup
(833) 661-0258
(833) 685-2565
(866) 665-2783
Accessibility:
(888) 364-2432
Investors/ Franchasing:
(720) 634-2923
International

(855) 874-2685
Toll-free

Other Info

Other Info (opening hours):

Hours:

Monday – Thursday: 7 a.m. – 8 p.m. (CT)

Friday: 7 a.m. – 7 p.m. (CT)

Saturday: 8 a.m. – 12 p.m. (CT)

OVERNIGHT MAIL

Mr. Cooper

Lake Vista 4

800 State Highway 121 Bypass

Lewisville, TX 75067

NOTICE OF ERROR

PO Box 619098

Dallas, TX 75261-9741

Company Address
Nationstar Mortgage LLC
PO Box 650783
Dallas,
United States

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Complaints & Reviews — Mr Cooper

They keep posting my monthly payment as principal! I have called and spoken to many people, written and even after a disastrous few months, filed a complaint. My loan was sold to them a few years ago, probably because it was winding down, and boy have I had trouble with them posting payments incorrectly! This loan will... Read more➤
your pay back program sucks I went through hard times with my wife being sick you sent me hardship papers with wrong name and demanded I pay you 12000.00 or I will lose my house I made the payment but you dont care about people User’s recommendation: get a different mortgage company.
3 Apr, 2020

Forbearance

If you give customers two to three months forbearance which means that they cannot make their payment due to the CoronaVirus lost of job we do not have any money or a pay check. How are we going to afford to pay it all back when the three months is over, you are putting customers in a... Read more➤
The forbidden plan is a rip-off, they will give you 90 days yes but at the end you have to pay the 90 days + the other 30 and ho will have the money to pay that amount after this is the virus problem is done. They will be doing a lot of full closures. The deal... Read more➤
My parents have an existing loan with Mr. Cooper. I am currently dealing with their incompetence. They have received all payments in a timely matter for the last several years. They have tried to make it look as though my father was delinquent and started sending back…

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