11701 6th Street
Rancho Cucamonga
United States
Phone: +1 877 271 2592

Category: Online Shopping

Links of Monoprice is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Monoprice, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Monoprice

If you are a resident of a remote place, you can be sure you’ll never get your parcel on time from this store. Fortunately, it was the only online shop where I managed to find the product I needed for an optimum price. Unfortunately, they do have serious troubles with the delivery to the distant areas. Of… Read more➤

12 Feb, 2021

Monoprice Faulty gig bag

I recently recieved my order of a guitar from you that came with a gig bag. However the gig bag has a rip inside of it. How should we proceed in this matter.

I just placed an order 2079****, I wanted to change one of the 1 ft cables to a 2ft cable, so a total of 3 – 2ft black cables and I wanted to add a # 38393 USBC to Lightning cable 3ft in Red

Do not use Monoprice….horrible customer service! I recently bought a $465 enterprise drive and it was incompatible with our motherboard when my IT guy went to install it. We asked for credit, not a refund, to replace it with a compatible drive and they refused due to the 30 day window! My IT guy was on vacation… Read more➤

1 Jan, 2018

Monoprice waited for 7 weeks

Judging by other people’s reviews this company is very unreliable and I can say the same. I wish I had read all of them before dealing with Monoprice. At least I wouldn’t have spent my money for nothing. I ordered headphones and waited for them for 7 weeks. Guys, it’s absolutely inappropriate. Unfortunately, I didn’t find out… Read more➤

The company has misled me. I ordered two cables from them, but the seller charged me within couple of minutes. After that I heard only fake promises and blah-blah. I still haven’t received any confirmation info and all my attempts to get anything from the seller were also unsuccessful. No cables, no money back and no… Read more➤

I ordered 2 phones from the website, but these ### didn’t deliver my order within 6 weeks. I went to the website and cancelled my order, but the seller didn’t reply to my emails and didn’t provide any confirmation. Also they didn’t provide money back. They are liars and scammers, and I want to find other… Read more➤

I ordered optical wire from the company I paid extra money for the next day delivery, but these jerks only charged me and provided fault info about delivery. After that I of course didn’t get the order and was really disappointed. I tried to reach them, but these ### ignored all my emails. They are liars… Read more➤

For a couple of months monoprice just keep on ignoring my request for them to send the missing items that I paid for. INVOICE NUMBER 277**** ORDER DATE 2/5/2010 Sending missing item(s), (3)3917. Sending missing item(s), (3)3137. Sending missing item(s), (5)5177. Sending missing item(s), (2)3087. Sending missing item(s), (3)3088. Sending missing item(s), (2)3113. Sending missing item(s), (2)6344…. Read more➤


Hello. I ask that I want to see an oncologist, say to blame, etc. vnk already felt so terrible, and after that even more terrible! ps 3h I couldn't call them, who will reimburse me for the big phone bill?

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