More Contact Info

Toll-Free Number:

(800) 642-4235

Customer Service:

(972) 409-1645

Legal:

(916) 445-1254

California Department of Consumer Affairs

(800) 952-5210

California Department of Consumer Affairs

Fax:

+1 (972) 409-1645

Other Info

Other Info (opening hours):

Hours of operation:

Monday – Friday : 8 AM to 7 PM CST

Saturday: 9 AM to 6 PM CST

Company Address

Michaels Stores Inc.

8000 Bent Branch Dr

Irving,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Michaels , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Michaels

11 Jan, 2021

Innacurate shipping information provided, bogus customer service telephone number.

Item ordered was to be shipped UPS Ground, appears to be coming – with “expected delay” notification – by USPS. Tracking number for UPS was in fact USPS tracking number. When attempting to call Customer Service with number provided on Michael’s website page and Google, multiple sales recordings are heard, one after another, for health care, health... Read more➤

Craft Supplies and Tools

5 Jan, 2021

Product purchased at Michael’s store

I purchased an Essex Cart by Recollections and when I got it home one of the wheels is missing and the two large drawers are missing out of the box. I would like to get these replaced because I paid $120.00 for this cart. I am 3 hrs away from the store that I purchased it from... Read more➤

Craft Supplies and Tools

4 Jan, 2021

Looking for my credit on a return.

Hello, I purchased a xmas tree and wasn’t happy with it. Order MIK3076****. Returned it in November and it was delivered November 29th. back to you with Fed Ex umber 399339****41. I’ve sent 3 emails with no response. This is to long to wait for a credit. This is my first time ordering and I am so... Read more➤

Craft Supplies and Tools

3 Jan, 2021

Unhappy about customer service

Hi everyone, why sales persons in Michaels store are so angry and do terrible customer service in store in Texarkana? They were rude and disrespectful.

Craft Supplies and Tools

27 Dec, 2020