Toll-Free Number:

(800) 295-7781

Customer Service:

Representative

(800) 438-6381

Claims:

(800) 854-6011

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Complaints & Reviews — Metlife Auto And Home Mydirect

29 Jan, 2019

TIT FOR TAT

I would not accept MetLife home and auto insurance and they cancelled my life insurance policy and then sent my information to DMV telling them that my vehicle was uninsured. How petty? And metLife’s rate was more than the insurance i had on my car, and then they sent my policy payments to a collections agency for... Read more➤

Insurance

1 Oct, 2018

Bad customer service. After paying w/o fail they said they canceled my policy before hurricane Florence. Although they kept taking the payment.

Bad customer service. After paying w/o fail they said they canceled my policy before hurricane Florence. Although they kept taking the payment. They claim they sent a notice they were raising the rates and they didn’t get it back. So they cancelled the policy back in May. Yet they kept taking the payment for the insurance w/o... Read more➤

Insurance

24 Jul, 2018

They take your payments then run

Metlife Direct is an online only auto and home insurance division of Metlife. When you get a quote from them (they use NerdWallet and other sites to get a quote to customers) and you make the first payment for insurance, everything stops at that point. You are unable to access your insurance documents. You are unable to... Read more➤

Insurance

Most Reviewed

11 Nov, 2011

"Fraud Lottery Scam"