Toll-Free Number:

(888) 249-4134

Company Address

Merchants' Credit Guide Co.

223 West Jackson Blvd, Suite 400

Chicago,

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Complaints & Reviews — Merchants Credit Guide

2 Sep, 2020

Discus credit report

I was told if I pay the agreed upon discount, I paid 60% on 2 accounts and I paid one in total. So the three accounts were changed but now they include more negative info. My score went down after paying debt. I called them and they said that I needed toe work with the original debt... Read more➤

Collections Agencies

28 Jan, 2020

Try not to deal with them, if possible!

I was hung up on twice, but by a supervisor named Kim.

Collections Agencies

15 May, 2018

Merchants Credit Guide – Credit Report Review

I settled my account in February and they tell me that it takes 7 years to remove it from my credit report!!! Meanwhile my score keeps getting lower!!!

Collections Agencies

21 Mar, 2018

Worst customer service i’ve ever experienced…

I called Merchants Credit Guide to make payments on some old accounts, and the first person I talked to literally wouldn’t speak with me about options. I called HER to give money to the company and she wouldn’t give me any information to get the process started. I’ve never heard of anything like this! Her whole job... Read more➤

Collections Agencies

Most Reviewed

11 May, 2021

"Problems at the Springfield,Illinois location"